TEAM

Yaohong Ch'ng

Founder

Founder, investor, engineer — has been all three, sometimes at the same time. Built teams and shipped products for over a decade. Started Superuser HQ because the agency model is broken and someone should build something better.

Yaohong Ch'ng

Writing by Yaohong

The Enterprise Development Grant (EDG), explained

15 Jun 2026

The Enterprise Development Grant (EDG), explained

A plain-English guide to the Enterprise Development Grant: what it funds, who's eligible, the support levels, how it differs from the PSG, and the move to EDGE in 2026.

Funding
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The Productivity Solutions Grant (PSG), explained

23 May 2026

The Productivity Solutions Grant (PSG), explained

A plain-English guide to the Productivity Solutions Grant: what it funds, who's eligible, the 50% support level and cap, how to claim, and the move to EDGE in 2026.

Funding
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Keeping a data warehouse from sprawling

7 Apr 2026

How to keep a data warehouse from sprawling

A warehouse rots from accretion, not size. The structure and ownership that keep it trustworthy: deliberate layers, one definition per metric, and aggressive deprecation.

Data
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Choosing the right AI model for the job

28 Jan 2026

GPT vs Claude: choosing the right AI model for the job

There is no single best AI model, only the right one for a given task. How to match model to job, why bigger isn't always better, and why you shouldn't marry one provider.

AIStrategy
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What good instrumentation looks like

5 Jan 2026

What good instrumentation actually looks like

More dashboards is not more visibility. Good instrumentation tracks the events that answer real operational questions and alerts on the failures users actually feel — and ignores the rest.

DataOperations
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Data warehouse vs data lake

13 Dec 2025

Data warehouse vs data lake: which does your business need?

Most businesses reach for a data lake when a warehouse, or less, is what they need. What each one is, and how to tell which the business actually requires.

Data
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Running AI agents in production

28 Oct 2025

What it takes to run AI agents in production

A demo agent only has to look right once. A production agent has to be safe every time it acts. The guardrails that close the gap: bounded scope, least privilege, checkpoints, and observability.

AIOperations
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Single source of truth

5 Oct 2025

Single source of truth: what it really takes

A single source of truth isn't a database you buy. It's the discipline of writing down what's true and keeping it that way, and AI is making it unavoidable.

Data
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Getting your data AI-ready

20 Aug 2025

Getting your data AI-ready

Most AI ambitions run aground on the data, not the model. What 'AI-ready' really means: structure, movement, and a version of the truth you can trust.

DataAI
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Why AI projects fail before production

5 Jul 2025

Why AI projects fail before they reach production

The demo is the easy part. Most AI initiatives stall in the move to production, on reliability, engineering, and oversight, not on the model itself.

AIStrategy
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Where to start with AI

12 Jun 2025

How to use AI in your business: start where being wrong is cheap

The most visible AI project is the worst place to begin. Start with a task where being wrong is cheap and the result is verifiable, then escalate from there.

AIStrategy
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